WHAT’S THE COST OF “FREE” OPTIONS?
Food delivery became the new norm for eating during our COVID-19 stay-home order in NYC. Thankfully, one of the restaurant chains — which I will call “Yummy” — waived their $2 food delivery fees this month. Their meals cost on average $10, my mind thought of the actual total payment as “I’m saving $2.” Another […]
10 Ways To Manage The (Unmanageable) Manager
A good manager might be the #1 benefit that we never talk about. It is not a secret that recipients of “incivility” at work—like condescending comments, put-downs, and sarcasm from their bosses—feel more mentally fatigued. That can lead to incivility spirals, where the recipients of bad behavior start internalizing and projecting the same uncivil behavior on […]
The “Dream Big” Paradox: When It Is Ok to Shoot for the Moon and When It Is Not
Today, we have the case of Kristy who shared that her main goal is to transform her newly assigned team into the “most efficient team in the organization within the next 2 to 3 years.” “I go big or I go home,” she said. As a high achiever, she was in cognitive dissonance. On one hand she was […]